FAQ - Extreme Mudfest 2022 - Cold Lake, Alberta

 

FAQ:

Can I camp at the festival?

Absolutely! Camping passes can be purchased along with your tickets.

Are RVs and Motorhomes allowed on-site?

Of course! We accommodate all RVs, tents, and motorhomes in our camping area. All camp sites are 20’ x 40′ or 20′ x 30′ in “The Cantine”.

Can I have a campfire at my campsite?

Unfortunately, no. Open fires are 100% prohibited. Any CSA approved propane fire pits are welcome though.

Does the festival pass get me into watch both the mud racing and the concerts?

Yes. Whether you purchase a day pass or a weekend pass, the price of admission gets you in to experience all aspects of the festival.

Am I allowed to bring outside food or beverage into the festival grounds?

No outside food or beverage is allowed, unless you are traveling with infant children and need bottles and snacks.

 

Are children under the age of 18 allowed at the festival?

We are 100% licensed for all ages, with the exception of our afterhours saloon, with the exception of Thursday and Sunday nights. Those over 18 must carry Valid Photo ID. Kids under 12 are free and do not require a wristband, however, MUST be accompanied by an adult

Can I bring lawn chairs into the grounds?

Lawn chairs are not allowed into the grounds. Bleacher seating is available in the mud area as well as in our concert zone.

Are there ATMs onsite? 

Absolutely. We have several ATMs on the festival site in multiple areas for your convenience.

What happens if I lose my wristband?

All wristbands are non-refundable and non-transferrable. We do not replace lost, damaged or stolen wristbands/tickets.

Is there a lost & found on site?

Yes. All lost items will be brought to our production office. Email [email protected] to check if your lost item was returned to our office.

When is racer registration open until?

You may register up until race day, however early bird rates will be in effect. You will pay more at the gate and your race category may be full. We recommend signing up and purchasing ahead of time. We also have ticket insurance available for purchase in the event you are unable to make it.

Can I bring a pet to Mudfest?

 

We highly suggest that pets stay at home. If you need to bring a pet you may only camp in the Cantine camping. Pets must remain in your camp area and tied up. Absolutely no pets are allowed in the show site and should you leave your pet at your site, it must be tied up inside your trailer or tent.

 

 

Can I bring a quad/motorbike to get around on?

 

Absolutely no motorized vehicles are allowed unless you are a registered racer and your machine must remain in the designated racer area.

I am wanting to be a sponsor of the event, how can I get involved?

Please email [email protected] or visit our sponsorship page for more information

What is the refund policy?

Occasionally, concerts are canceled or postponed. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures. For exact instructions on any canceled or postponed concert, please check the concert information online or contact Front Gate Tickets. If the event was moved or rescheduled, Extreme Mudfest will not be issuing refunds, but will honour all tickets to the rescheduled event . Please contact us for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your account number so we can expedite your refund if applicable. More information visit https://extrememudfest.frontgatetickets.com/label/terms.

If Extreme Mudfest deems you eligible for a refund and we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket’s face value paid (or, for a discounted ticket, then instead the discounted ticket price paid), less service fees. In no event will service fees, handling and delivery charges, or any other amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.